All Adobe software users will need to reset their login settings because of recent changes in the agreement between the City and Adobe. Users should receive an email the week of August 12, prompting you to change your credentials.
The City has changed our Adobe license agreement with this year’s annual renewal. The new agreement is based upon a linked membership of all government agencies in the State of California and has resulted in a
30% cost reduction from our current agreement.
What does that mean for you?
Your Adobe Enterprise ID and Password must be re-registered before utilizing the software. Within the next week you will receive an email from Adobe.com prompting you to create your credentials to enable you to log into Adobe Acrobat or Creative Cloud. Re-registration must be accomplished before the end of August. Please download this
step-by-step guide for logging into these Adobe products.
If you have any questions, please contact IT Client Services at (916) 780-4357 (xHELP).