Updated August 22, 2016
A few weeks ago, you were asked “what makes a great city employee?”
From the citywide employee survey results, the OC&L team identified the top 6 core competencies that will make you and our new employees successful in our organization.
With the right core competencies, it’s easier for the city to hire and develop talent and strengthen our succession, development, selection, performance, diversity, and inclusion efforts. These are the reasons our Organization Culture & Leadership (OC&L) team worked to develop our core competencies from your input.
They are… drum roll please…
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Ensures Accountability – Holding self and other accountable to meet commitments.
Effective Communication – Communication that convey clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer focused solutions.
Collaborates - Building partnerships and working together to meet shared objectives.
Decision Quality – Making good and timely decisions that keep the organization moving forward.
This is only step one. Now the hard work of implementation begins, with incorporating these core competencies into our everyday culture.
We will infuse them into our recruitment and assessment processes, make them part of our new evaluation process, customer service training, coaching opportunities, and our new onboarding program.